SHIPPING & DELIVERY POLICY Last updated 12/03/2023

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We use Royal Mail shipping and it varies from 48hrs to 3 - 5 days delivery. Dispatch time is between 1 - 4 days on products that are not personalised, inprinted or vinyl made. All customised products can take between 5 days - 2 weeks to prepare and dispatch, please allow enough time when placing your order and always contact us, if you need it earlier.

DO YOU DELIVER INTERNATIONALLY?

Not at the moment, but I am happy for those who are interested to arrange and pay full price of the international shipping and I will post to their destination.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

See Term of use page for our return policy, additionally email can be found below.

If you have any further questions or comments, you may contact us by email: Phoenixbyella@gmail.com